Frontier Airlines Name Change Policy
Frontier Airlines Name Change Policy
Blog Article
Travel plans can change in the blink of an eye, and one of the most common issues travelers face is an error in their name on a flight ticket. Whether it's a misspelled last name, a missing middle name, or a complete legal name change, it's crucial to understand the Frontier Airlines name change policy to avoid travel disruptions. In this comprehensive guide, we’ll walk you through everything you need to know about changing a name on a Frontier Airlines ticket, including costs, limitations, how to make corrections, and key guidelines to follow in 2025.
Overview of Frontier Airlines Name Change Policy
Frontier Airlines is known for its ultra-low-cost model, which makes it an attractive option for budget travelers across the United States. However, that low-cost approach also means that rules around changes—like name corrections—can be strict and fee-based.
The Frontier Airlines name change policy allows passengers to make certain modifications to the name on their reservation, but only under specific conditions. The airline distinguishes between minor name corrections (such as typos) and major name changes (such as transferring a ticket to another person, which is not allowed).
Key Principles of Frontier Airlines Name Change Policy
Understanding the core principles of the name change policy will help travelers stay compliant and avoid fees:
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Name on Ticket Must Match Government ID
According to TSA guidelines and Frontier Airlines’ own rules, the name on your ticket must exactly match the name on your government-issued ID. -
Name Changes vs. Name Corrections
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Name corrections are allowed for minor typographical errors.
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Name changes, such as transferring a ticket to another individual, are strictly prohibited.
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Transfer of Ticket Not Allowed
Frontier Airlines tickets are non-transferable. You cannot sell, gift, or assign your ticket to someone else.
Types of Name Corrections Allowed
Frontier Airlines permits specific types of corrections to ensure the ticket holder matches the identification documents. Here are the commonly accepted name corrections:
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Misspelled first name (e.g., "Jonh" to "John")
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Misspelled last name (e.g., "Smth" to "Smith")
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Middle name addition or correction
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Correction of legal name due to marriage, divorce, or legal order
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Inversion of first and last name (e.g., "Smith John" to "John Smith")
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Adding a missing suffix (Jr., Sr., III)
These corrections can often be handled directly via Frontier’s customer service portal or call center.
Frontier Airlines Name Change Fee in 2025
As of 2025, Frontier Airlines imposes a name correction fee in most cases. Here’s a breakdown of the typical fees involved:
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Minor spelling correction (up to 3 characters): Usually free or $75
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Major name correction (more than 3 characters, legal documentation required): $75–$150
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Correction due to legal name change (marriage, divorce, etc.): Documentation required, fee up to $150
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Same-day changes or last-minute corrections: May incur a higher charge of up to $200
It’s always recommended to make any name correction as early as possible to avoid last-minute stress and higher charges.
Step-by-Step Process to Change Name on Frontier Ticket
Here is a detailed step-by-step guide to changing or correcting your name on a Frontier Airlines ticket:
Step 1: Visit the Frontier Airlines Website
Go and log into your account. Navigate to the "Manage My Booking" section.
Step 2: Locate Your Booking
Use your confirmation code and last name to retrieve your booking.
Step 3: Identify the Error
Review your ticket carefully and identify the exact error in your name.
Step 4: Contact Frontier Customer Support
If your name change falls outside the scope of simple corrections, you will need to contact Frontier’s customer service via phone or live chat.
Step 5: Submit Supporting Documents (if required)
For legal name changes, prepare to submit valid documentation:
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Government-issued ID (copyright, driver’s license)
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Marriage certificate or divorce decree
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Court order for legal name change
Step 6: Pay the Applicable Fee
Once the change is approved, pay the required name correction fee through the payment portal or customer service.
Step 7: Receive Updated Itinerary
Once the correction is made, you will receive a confirmation email with your updated travel details.
Name Correction Deadlines and Restrictions
Time is of the essence when it comes to name changes. Here’s what you should know:
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Deadline for Name Changes: You must make name corrections at least 24 hours before departure.
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No Name Changes at the Airport Gate: Corrections cannot be made once you reach the boarding gate.
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One-Time Change Rule: Frontier usually allows only one name correction per ticket.
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Changes Not Allowed for Award Tickets: If you booked with Frontier Miles or a partner program, additional restrictions may apply.
Name Change Due to Legal Reasons
Frontier Airlines supports changes in the name due to legal circumstances. Here's how to proceed if you've legally changed your name:
Acceptable Legal Reasons:
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Marriage
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Divorce
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Gender transition (with legal documentation)
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Adoption
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Court-ordered name change
Documents Required:
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Marriage certificate or divorce decree
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Updated government-issued ID
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Court order (if applicable)
These must be submitted in a digital format to the customer service team for verification.
Name Changes for Group Bookings
If you booked a group of travelers and there’s a mistake in one or more of the names, Frontier Airlines advises contacting their Group Booking Desk directly.
Here’s what to note:
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Group policies may differ slightly from individual ticket policies.
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All changes must be requested by the group leader or coordinator.
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Documentation may be required for multiple name corrections.
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Corrections are subject to availability and approval.
Can You Change the Name After Check-In?
No. Once you check in for your flight, you cannot change or correct your name. That’s why it’s crucial to double-check your details before checking in online or at the airport.
Name Change for Children and Infants
Frontier Airlines follows similar rules for child and infant passengers. The name on the child’s ticket Frontier Airlines Name Change Policy must exactly match their government-issued identification or copyright.
Special Notes:
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Infants traveling without ID may be verified via copyright.
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Name correction rules apply even to lap infants.
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Unaccompanied minors must have a correct name on both the ticket and travel authorization form.